new reel

russ case

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I have just brought a new shimano 5000re baitrunner. after playing around with it for a while i have noticed when i shake it there is quite a loud rattle coming from around the rear drag area. can anyone please tell me if this normal or do i have a dodgy reel.
 

Stuart Dennis

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sorry, didn't mean to sound abrupt Russ, but that don't sound right to me mate.
 

russ case

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Thanks Stuart. My wife phoned the shop up this morning and agreed this was not wright, they were very apologetic and promised to send a replacement out straight away. Just a bit of bad luck I suppose.
Thanks again.
 

Humberside angling

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Shimano pride themselves in quality products and all new shimano products now come with a 2 year guarentee, so send it back and you should recieve a replacement or the reel back within a week normally.
 

russ case

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Just for the record I am in now way putting down shimano products. I have about 5 shimano reels and would not buy anything else. All of these have been excelent quality and have lasted very well. I wonder what went wrong with my baitrunner?. I must have got the enevitable 1 out of 10000.. bad ones that got through quality controll. Anyway as I said I am looking forward to getting my replacement tommorow and trying it out.
thanks.
 
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