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  1. #21
    Join Date
    Nov 2015
    Location
    leafy cheshire
    Posts
    11,677

    Default Re: Shakespeare Tackle

    I enquiried with Cadence Uk about a 2000 size reel available in the US but not the UK. This was reviewed very favourably by a mate from the US and recommended to me! I received a really nice email from James Robbins telling me about proposed extensions to the range of tackle and implying that he thought there were some samples of the reel in question in the office and he would send me one! He never did! I like James Robbins and I am not put out at all by the fact that I didn't hear further from him and certainly did not expect to receive a free reel!

  2. #22
    Join Date
    May 2017
    Location
    Luton Bedfordshire.
    Posts
    3,686
    Blog Entries
    1

    Default Re: Shakespeare Tackle

    But to be impolite,he shouldn't open his gob then eh,sounds like a person in the house of commons,ooops,they'll close the thread lol...

  3. #23
    Join Date
    May 2017
    Location
    Luton Bedfordshire.
    Posts
    3,686
    Blog Entries
    1

    Default Re: Shakespeare Tackle

    [QUOTE=tigger;14809

    Who was it that scooped up the normark name?[/QUOTE]


    Wasn't that Ryobi Ian???

  4. #24

    Default Re: Shakespeare Tackle

    Shakespeare started with cheap gear in the 1970s progressed to top quality gear in the 1980s with the imput of various consultants then gradually regressed to the point where they brought out some reasonable mid price gear like Mach 111 rods and reels but are now mostly budget range rods and reels etc. in the £10 to £25 range.
    The various owners of the Pure Fishing group which includes Hardys,Greys,Chub,Penn,Berkeley, Abu,Mitchell,JRC. and a few others have dabbled with each of the brands they owned and spoilt all of them to bring costs and selling prices down to the level they are now.
    The fact that there have been three owners in 5 or 6 years especially the last lot Newell Brands has meant that the brands have suffered further with little investment and no innovation and people like James Robbins leaving the company.
    The latest owners a private equity group Sycamore Partners are paying $1.3 Billion this month for the group which was above market valuation based on results so hopefully they will provide the funds for the group to return to the top of the market again.....we will have to wait and see.

  5. #25

    Default Re: Shakespeare Tackle

    Quote Originally Posted by whitty View Post
    Wasn't that Ryobi Ian???
    Normark brand is owned by Rapala the Finnish lure and tackle company who had a UK distribution deal with Shimano.

  6. #26

    Default Re: Shakespeare Tackle

    Quote Originally Posted by whitty View Post
    Wasn't that Ryobi Ian???
    Mike, that wasn't good customer service from a company what "supposedly" prides itself on customer service.
    I had no intensions of buying anything feom cadance anyhow, just don't like the look of their gear but after hearing the ignorant way you have been treated I one hundred percent wouldn't touch their kit with a very long roach pole .......and not one of their roach poles either LOL .

    Yeah alan, I think it was Ryobi masterline but sincw then i'm sure they sold it on again to I think was shimano but Renpm may seems to have info on it.

  7. #27

    Default Re: Shakespeare Tackle

    Regarding Cadence customer service: I broke the softest (0.25 oz) tip of my wand while on holiday early October. On my return I ordered a replacement which arrived next day. Unfortunately they sent the wrong (0.5 oz) tip so I mailed James through their website and the correct tip arrived the next day. I contacted him again about making a payment for the second tip and he generously suggested I hang on to it as a spare FOC.
    Subsequent to this I was looking for a stright lead/light feeder rod, next stage up from the wand for dealing with slightly heavier winter flow, and he made a recommendation based on my requirements and usual venues. When I was about to place the order James suggested I waited until the end of the week (black friday) as they would be chucking in a free reel as part of their promotion. This I obviously did and can say that the rod's perfect for the needs I outlined to him and the reel is superb, especially for free.
    If all customers were treated as "ignorantly" as this through customer service I'd suggest the world of retail would be a somewhat happier place.
    Therre seems to have been a pattern regarding Cadence since its emergence whereby its most vociferous critics have never actually used, in some cases never even seen, any of their products.
    Quite perplexing.

  8. #28
    Join Date
    Jan 2011
    Location
    North Yorkshire.
    Posts
    10,693

    Default Re: Shakespeare Tackle

    Quote Originally Posted by tigger View Post
    Is it completely seperate though, I mean doesn't purefishing (which is an american company) own both cadence and shakespear?
    They scooped up Hardys also if you remember. I've no idea what other names they bought, no doubt they have got others also.

    Who was it that scooped up the normark name?
    I can find no evidence at all that Cadence UK, Cadence USA, or the umbrella company that owns the Cadence brand, have any link to either Pure Fishing, or the American umbrella company that owns Pure Fishing.

    The Normark brand was first bought by Masterline. They sold it to Shimano UK who then became Shimano Normark UK.

  9. #29

    Default Re: Shakespeare Tackle

    Quote Originally Posted by rob48 View Post
    Regarding Cadence customer service: I broke the softest (0.25 oz) tip of my wand while on holiday early October. On my return I ordered a replacement which arrived next day. Unfortunately they sent the wrong (0.5 oz) tip so I mailed James through their website and the correct tip arrived the next day. I contacted him again about making a payment for the second tip and he generously suggested I hang on to it as a spare FOC.
    Subsequent to this I was looking for a stright lead/light feeder rod, next stage up from the wand for dealing with slightly heavier winter flow, and he made a recommendation based on my requirements and usual venues. When I was about to place the order James suggested I waited until the end of the week (black friday) as they would be chucking in a free reel as part of their promotion. This I obviously did and can say that the rod's perfect for the needs I outlined to him and the reel is superb, especially for free.
    If all customers were treated as "ignorantly" as this through customer service I'd suggest the world of retail would be a somewhat happier place.
    Therre seems to have been a pattern regarding Cadence since its emergence whereby its most vociferous critics have never actually used, in some cases never even seen, any of their products.
    Quite perplexing.
    Well Mike made an enquiry and wasn't exactly treated as a potential customer should be.

    You seem very protective of cadence tackle...are you something to do with them or just a devoted buyer of their gear?

  10. #30

    Default Re: Shakespeare Tackle

    Quote Originally Posted by sam vimes View Post
    I can find no evidence at all that Cadence UK, Cadence USA, or the umbrella company that owns the Cadence brand, have any link to either Pure Fishing, or the American umbrella company that owns Pure Fishing.

    The Normark brand was first bought by Masterline. They sold it to Shimano UK who then became Shimano Normark UK.

    Maybe i've put two and two together and come up with the wrong figure, still not convinced though .

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