careful guys, they could take u to court for slander u know...eeek!
The problem of cheques being cashed or credit cards being debited even though the item is not in stock is an age old one...and with the advent of e-commerce, its worse. I am in this situation with a very well known lure website. 3 weeks and nothing yet, even though whe site still shows the items as being available.
Badger is undoubtably cheap and cheerful. I would not pay my money for the gear they are selling (Seen the stuff in Brundall) and I think u get what u pay for.
As for customer service..can't comment on Badger, but it seems to be the norm these days to phone up the mail order companies to be told "Not out fault"! Having said that, I ordered a blank from Hardys the other day...the guy bent over backwards to help...well done Hardys!!