M
Malcolm Bason
Guest
Bought a Viper Baitboat a few months back, I have used it about 6 times thats all. Took it to France recently, filled the hopper, switched the handset and boat on - nothing!
Both the handset and the boat batteries are fully charged, but there is no ineraction between the two!
I emailed Glen Shute at Viper twice - no reply; I rang him - no reply; I emailed Brentwood Angling from where I purchased the boat - no reply!
It could be that Glen is on holiday, so I will ring him again tomorrow as I would rather deal with him direct, rather than have to go through Brentwood Angling, but I thought they would have showed some common courtesy by emailing me back? After all, I purchased it online, and they were very good at exchanging emails then!
Anyone else had problems with Viper Boats? Or is this a one-off? I bought one in the first place because of their apparent reliability!
Both the handset and the boat batteries are fully charged, but there is no ineraction between the two!
I emailed Glen Shute at Viper twice - no reply; I rang him - no reply; I emailed Brentwood Angling from where I purchased the boat - no reply!
It could be that Glen is on holiday, so I will ring him again tomorrow as I would rather deal with him direct, rather than have to go through Brentwood Angling, but I thought they would have showed some common courtesy by emailing me back? After all, I purchased it online, and they were very good at exchanging emails then!
Anyone else had problems with Viper Boats? Or is this a one-off? I bought one in the first place because of their apparent reliability!