Jonathan Lungley
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- Aug 31, 2003
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A few months ago I brought a super cocoon 3 leg bed chair from JRC, I used it for a week on my club water and what with the pressure of work, family ect, it sat in my tackle shed ever since.
Last weekend I decided to get in a couple of days fishing and dug out my new bed chair to find a mouse had chewed a hole right through it and made a nest inside.
I sent an e-mail to JRC asking if they could quote for a replacement but got no reply, thinking they might still be on holiday I thought I would try to phone, and to my surprise got through.
After explaining the problem to the receptionist she passed me to the distribution department and they told me they could only supply replacement parts for their products if a second hand item came in.
Although their is nothing I can do to get my bed chair back to it former condition prior to my furry friend taking up residence, I can warn other consumers to make sure you can obtain spare parts for your expensive tackle before you commit to buy.
If anyone has one with a bent frame and a good cover they want to sell please let me know.
Regards,
Jon.
Last weekend I decided to get in a couple of days fishing and dug out my new bed chair to find a mouse had chewed a hole right through it and made a nest inside.
I sent an e-mail to JRC asking if they could quote for a replacement but got no reply, thinking they might still be on holiday I thought I would try to phone, and to my surprise got through.
After explaining the problem to the receptionist she passed me to the distribution department and they told me they could only supply replacement parts for their products if a second hand item came in.
Although their is nothing I can do to get my bed chair back to it former condition prior to my furry friend taking up residence, I can warn other consumers to make sure you can obtain spare parts for your expensive tackle before you commit to buy.
If anyone has one with a bent frame and a good cover they want to sell please let me know.
Regards,
Jon.