R
Ron 'The Hat' Clay (ACA-Life Member)
Guest
I looked out my John Wilson Heritage Centrepin reel the other day to put new line on it for this coming winter's roach fishing.
I was alarmed to find that somehow, the ball bearing on which the spool revolves had seized up.
I phoned Masterline - the agents for these reels and told them of my predicament. I spoke to a very helpful guy called Chris who told me to send it to him ASAP.
I sent it Tuesday and it arrived next day.
Today, it has been returned recorded delivery with a new bearing and like new.
And no charge either!
Congratulations to Masterline. Here is a company who really care. And thanks very much to Chris who obviously cares too.
I was alarmed to find that somehow, the ball bearing on which the spool revolves had seized up.
I phoned Masterline - the agents for these reels and told them of my predicament. I spoke to a very helpful guy called Chris who told me to send it to him ASAP.
I sent it Tuesday and it arrived next day.
Today, it has been returned recorded delivery with a new bearing and like new.
And no charge either!
Congratulations to Masterline. Here is a company who really care. And thanks very much to Chris who obviously cares too.