nicky
Well-known member
I bought a daiwa crossfire reel after everyone saying they were one of the best reel manufacturers 1 year and 10 months ago, it hadn't had much use and before it was a year old it broke.
I took it back to the shop i bought it from who contacted daiwa for me, they said that it was my responsibility to return it directly to them for repair under warranty but they agreed that it was ok for said shop keeper to return it on my behalf but i would have to cover the postage.
I thought great thats ok it cost me £5 and a few weeks later i had my reel back working, the shop keeper happily informed me that it actually had a 2 year warranty which he wasnt even aware of when he sold it to me.
Some time later the reel broke again exactly the same fault which was annoying as i didnt have a spare reel with me and it cut my day short.
I couldnt be bothered to send it back again as this would cost me another £5 (the reel was only £30 new) and i had now lost confidence in it.
I was looking at it in the draw today and thought i would take it apart to see if i could fix it myself, as soon as i opened it i could see what the problem was the gear which is used to make the spindle go up and down had come away from its correct position. The gear in question sits on a plastic holder which is part of the case, and was molded at that.
I know they gave me the same case back after it was repaired because you could still see a bit of dirt on it, so the only conclusion i can come to is that they must have superglued this piece of plastic back on when they carried out the repair, otherwise it would have meant scrapping the best part of the reel, how shoddy is that.
I wont be buying another reel from daiwa in a hurry thats for sure.
Believe it or not two of the best and most reliable reels i have ever bought was a dam which cost £10 almost 20 years ago and i still have it the most simple thing in the world to service, and a redwolf reel from about 7 years ago i have give that a hammering and it still works just goes to show.
I took it back to the shop i bought it from who contacted daiwa for me, they said that it was my responsibility to return it directly to them for repair under warranty but they agreed that it was ok for said shop keeper to return it on my behalf but i would have to cover the postage.
I thought great thats ok it cost me £5 and a few weeks later i had my reel back working, the shop keeper happily informed me that it actually had a 2 year warranty which he wasnt even aware of when he sold it to me.
Some time later the reel broke again exactly the same fault which was annoying as i didnt have a spare reel with me and it cut my day short.
I couldnt be bothered to send it back again as this would cost me another £5 (the reel was only £30 new) and i had now lost confidence in it.
I was looking at it in the draw today and thought i would take it apart to see if i could fix it myself, as soon as i opened it i could see what the problem was the gear which is used to make the spindle go up and down had come away from its correct position. The gear in question sits on a plastic holder which is part of the case, and was molded at that.
I know they gave me the same case back after it was repaired because you could still see a bit of dirt on it, so the only conclusion i can come to is that they must have superglued this piece of plastic back on when they carried out the repair, otherwise it would have meant scrapping the best part of the reel, how shoddy is that.
I wont be buying another reel from daiwa in a hurry thats for sure.
Believe it or not two of the best and most reliable reels i have ever bought was a dam which cost £10 almost 20 years ago and i still have it the most simple thing in the world to service, and a redwolf reel from about 7 years ago i have give that a hammering and it still works just goes to show.
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