iain t
Well-known member
It takes a lot to impress me and praise a shop that offers excellent service. Yesterday whilst in SAS Chichester buying bits, bobs and also a chat, A youngster and his mother came into the shop. The boy wanted to start fishing. They both a had a good look around. They asked the younger member of staff(i can never remember his name sorry) for some help. Now at this point, some shops would be rubbing their hands together and seeing pound signs in the air. But no, he went through the shop showing both what he will need to start off. From what i could see a rod, reel combo, landing net and the other little bits you need to start. Most of the kit was from NGT. To me NGT is an excellent starter range. Then he took the time to explain how the reel works in lay man's terms and how to use the rest of the kit. This boy walked out of the shop happy knowing the basics. At no time did the staff try and sell him the more expensive stuff or sell unnecessary worthless kit that you would never use.
As i said it takes a lot to impress me and this was outstanding customer service. This is the number one reason i shop with them. So if your ever near Chichester please pop into the shop even if its to ask where to fish locally.
As i said it takes a lot to impress me and this was outstanding customer service. This is the number one reason i shop with them. So if your ever near Chichester please pop into the shop even if its to ask where to fish locally.