If there is one thing wrong with Free Spirit, it's customer relations, they don't have any.
To have a rod made by them now will take around 3 months, if your lucky.
One of my sons wanted cork handles on a pair of the "E" Class rods, 2 to 3 weeks they said. 6 weeks later nothing, phoned them up, well it takes as long as it takes, but yoiurs will be with you friday. Come Friday nothing, phoned them again, well if you come to the Carp show we will bring them along, if not we will send them and you will have them next friday.
So I rang a couple of other shops who stock FS, one shop had the "E" Class with cork handles in stock, bought them. Phoned FS back and told them to stick the rods where the sun don't shine, but we have done them now, I said, SO, I haven't paid you anything and I am not going to, get your act together and get some customer relations on board.
Very nice rods, but a very Sh*t service