Dear All
Just an update to say that things have moved on a pace. The manufacturer collected the rods a couple of weeks ago. I went to my local tackle shop to see if there was any news, and lo and behold, a parcel had just arrived for me from said manufacturer. On opening, it was found to contain 2 brand new replacements of exactly the same type of rod! I thanked the shopkeeper for his help and said I would tke the replacements and deal directly with the manufacturer. He said I could take them, but would have to re-imburse him the near ?10 carriage charge.
Leaving the rods at the shop, I calmly phoned the 'customer services' department and told them what I thought of their replacements, and also what they could do with their carriage charge. To my astonishment, they agreed to take back the 'replacements', credit the carrige charge, and would send me two new different rods, which they hoped would be more to my liking.
So, I am really pleased, except, of course, that the promised'new' rods haven't arrived yet......
This could go on a while yet!
Regards
Kevin