For what it's worth, here's the OFT advice:
If goods are not delivered on time
The seller must deliver your goods by the agreed date. If no date was agreed, the seller must deliver within 30 days of the order being placed.
The seller should let you know if the goods can't be delivered on time. If you don't want to give the seller more time, you should have a full refund within 30 days.
If the date for delivery has passed and you haven't received anything, treat it as though you had never placed the order. If you have already paid, demand a full refund.
If the trader goes bust
If a trader goes out of business and you haven't received your goods ? but you've already paid for them ? there is a risk you might lose your money, unless you paid by credit card.
However, you might be able to get a refund if you bought things from a newspaper or magazine that runs an advance payment protection scheme. There are four of these schemes. Each has different conditions, so check with the relevant scheme to see if you are covered.
Please note: before they pay up, some schemes require that traders have to be insolvent or in liquidation ? it's not enough that the trader has just stopped trading.
National newspapers
The National Newspapers' Mail Order Protection Scheme Ltd
Tel: 01628 641930
www.mops.org.uk
Periodicals and magazines
Periodical Publishers' Association Ltd
Tel: 020 7404 4166
Fax: 020 7404 4167
www.ppa.co.uk
Regional and local newspapers
The Newspaper Society
Tel: 020 7636 7014
Fax: 020 7631 5119
www.newspapersoc.org.uk
Scottish daily newspapers
The Scottish Daily Newspaper Society
Tel: 0131 220 4353
email:
info@sdns.org.uk